Shipping & Returns

Shipping Domestic & International

Within Canada we currently offer a flat rate for General Delivery via Canada Post. If you would like to expedite your order, or you live outside of Canada, please get in touch with us and we can make arrangements.

Orders are shipped and delivered Monday through Friday – excluding federal holidays in Canada. Most orders are shipped within 2 business days of receipt.

All shipping rates include insurance, traceability and require a signature upon receipt.

You can expect your parcel to be received between 6 to 10 business days; however, delivery times will depend on the postal services in your area.

Order Cancellation

You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel.

You are responsible for all shipping costs. 

Please contact us if you have any concerns about your order.

Returns

At this time, we are unable to offer returns or exchanges on Eventide Botanic Alchemy products.